We’re currently offering free shipping and returns to Sweden and a small fee within the EU.
We work with DHL for all shipments.

If you do not pick up your order from the postal office and the package is returned to our warehouse we will charge you a handling fee (250SEK)
The order will be handled as a return and the amount will be deducted from your invoice.

All payments are handled by Klarna and is dependant on your country of residence. We accept all major debit and credit cards.
Read more about Klarna here.

Expected delivery time
Nordic countries: 1-3 business days.
Europe: 3-5 business days.
Outside Europe: Currently not shipping outside the Nordics.

Your order will be delivered by DHL.

Bovou will never share any data with third party and all credit card and sensitive information is encrypted.

As soon as your order is paid we will start handling it and you will get a confirmation e-mail. Expected delivery time is 1-3 business days within Sweden. If you have any questions please contact us at: Customer@bovou.com or use the form on this page.

Yes, the information needed was sent with your shipment in an envelope. If you need further help contact us at customer@bovou.com

If you want to exchange your product to a different one you just simply return the item to us (with the pre paid freight label) and place a new order on the item you want.