NEWS
Discover our new watches
Kindly note the package will be delivered by LM Logistik AB
To get in touch with us, send an email to customer@bovou.com or click this link You can write in either english or swedish.
We’re currently offering free shipping and returns to Sweden and a small fee within the EU.
We work with DHL for all shipments.
If you do not pick up your order from the postal office and the package is returned to our warehouse we will charge you a handling fee (250SEK)
The order will be handled as a return and the amount will be deducted from your invoice.
All payments are handled by Klarna and is dependant on your country of residence. We accept all major debit and credit cards.
Read more about Klarna here.
Kindly note the package will be delivered by LM Logistik AB
Expected delivery time Nordic countries: 1-3 business days.Europe: 3-5 business days.Outside Europe: Currently not shipping outside the Nordics.
Your order will be delivered by DHL.
Bovou will never share any data with third party and all credit card and sensitive information is encrypted.
As soon as your order is paid we will start handling it and you will get a confirmation e-mail. Expected delivery time is 1-3 business days within Sweden. If you have any questions please contact us at: Customer@bovou.com or use the form on this page.
Yes, the information needed was sent with your shipment in an envelope. If you need further help contact us at customer@bovou.com
If you want to exchange your product to a different one you just simply return the item to us (with the pre paid freight label) and place a new order on the item you want.
At Bovou, we are committed to providing our customers with the highest quality watches. That’s why all of our watches come with a comprehensive two-year warranty that covers any manufacturer defects in the watch movement. This warranty does not, however, cover damage caused by normal wear and tear.
If your watch is covered under our warranty, we will repair it at no cost to you or provide a replacement watch. If the issue is not covered by our warranty, additional costs may apply.
It’s important to note that while our watches are water resistant, they should not be submerged in water. If you need to send your watch in for repair, please follow these simple steps:
Bovou AB 559110-8476SWEDENcustomer@bovou.com